ITIL Certification 2022: Transforming IT Professionals Career

ITIL certification is one of the topmost certifications and is required for IT certificates for good reason. As an IT governance framework, ITIL can help enterprises manage risk, strengthen customer relationships, introduce cost-effective processes, and build a stable IT environment that enables growth, scale, and transformation.


ITIL 4 got an update by Axelos in February 2019 to provide a robust focus on getting flexibility, flexibility and innovation in ITSM while supporting legacy networks and systems. ITIL 4 will be fully functional from 2021 and Axelos has announced plans to discontinue ITIL 3 in early 2022.


Those with an ITIL 3 expert certification will be eligible for the transition modules and exams that will help them pass and certify ITIL 4. For those without an expert certificate, credits from the ITIL 3 modules and exams will be transferred to the ITIL 4 certificate scheme.


ITIL 4 Certification Pathway:

The ITIL 4 certification scheme has been simplified to offer two main admission pathways for a total of seven modules between the two certificates. You move from Elementary to Professional Management (MP) or Strategic Leader (SL) pathways. You can stop on either track, or if you choose to do both tracks, you qualify for the ITIL master's degree.


ITIL Foundation:

Whichever path you choose, you must first pass the ITIL Foundation module, an entry-level certification covering the basics of ITIL 4. Candidates for the ITIL 4 Foundation exam must have a basic understanding of developing products as well as services that are crucial and valuable to customers and stakeholders. , ITIL 4 foundational principles, four dimensions of service management, ITIL 4 best practices, and key concepts for Lean, Agile, and DevOps.


The ITIL Foundation course is held in a classroom a day or two. You will take a one hour exam consisting of 40 multiple choice questions for which you will need 26 correct answers, at the end of the course, The courses are offered by accredited training companies and you can got it on the Axelos website. You can also self-study using practice exams and other materials from Axelos or third-party suppliers.


ITIL Management Expert (MPT):

The ITIL MPT certification is for the IT professionals working with technology and digital teams across the enterprise. It provides the necessary knowledge to manage IT projects, teams and work processes with practical and technical skills. To complete the ITIL MP certificate, you must pass a series of test modules:


ITIL Specialist Creating Delivery and Support: This module covers basic service management techniques, service efficiency and methods to improve and service quality. It is intended for ITSM practitioners who are responsible for the entire provision of IT services and products.


ITIL Specialist Drive Stakeholder Values: This module covers engagement and interaction between customers, users, suppliers and partners with service providers. You will deal with SLA design, multi-vendor management, communications, relationship management, CX and UX design, and customer path mapping.


ITIL Specialist High Velocity: You will understand the concept of the Agile and Lean with other technical skills, and how to integrate methodologies, which also includes cloud, testing and automation and to make sure the fast delivery of services and products.


ITIL Strategist Direct Plan & Improve: This module covers the skills which are practical needed to “create learning and improvement IT organizations with a strong and effective strategic direction. You will focus on using Agile and Lean to plan quickly and deliver continuous improvement.

ITIL Strategic Leader (SL): The ITIL SL certification applies to all digitally enabled services in the organization, not just IT operations. This certificate focuses on how IT influences and informs business strategy. To receive the ITIL SL certificate, you must pass two exam modules:


ITIL Strategist Direct Plan & Improve: It is a similar module offered in the MP certification and covers the skills needed to build a “learning and growing” IT organization. It is the same as a universal module for both pathways, as it is aimed at "managers at all levels involved in the creation of direction and strategy or the development of an ever-increasing team".


ITIL Leader Digital & IT Strategy: In this domain or module you will learn how to coordinate business and IT strategy and how to deal with destructive technologies. It covers the syllabus such as how to stay competitive in a rapidly changing marketplace, maintain a flexible and adaptable environment, and how to effectively develop and implement successful IT and digital strategies.


ITIL Master: If you complete all the modules required for the MP and SL certification pathways, you will be eligible for the ITIL Master's degree. For becoming an ITIL Master, you will need at least five years of ITSM experience at a leadership, management or consulting level.


The ITIL Master's degree requires strong experience in ITSM and extensive hands-on experience working with ITIL, but there is no fixed training or curriculum. You will be tested in the situation of your choice so the material is personal in your experience. Certification requires hands-on experience and you must "justify how you personally select and apply the various knowledge, principles, methodologies and techniques from the ITIL framework and supporting management techniques to achieve the desired business results," says Axelos.


Compatibility with ITIL 3 certificate:

ITIL 4 is compatible with ITIL 3 - courses included in the ITIL 3 scheme have been assigned a credit score based on the level of ITIL content so they remain valuable for your professional education. Individuals with 17 credits or more or applicants who have obtained the ITIL Expert ITIL 3 certificate are entitled to the ITIL 4 Professional Transition module and exam. This five-day course introduces you to ITIL 4 and guides you on your journey to earning the renewed ITIL Managing Professional (MP) award.


The ITIL exam named “Upgrade to ITIL 4 Foundation” is available until June 2022. If you do not finish the exam by the desired date, you will have to start the ITIL 4 certification process from scratch.


If you would like to learn more about how your ITIL 3 certificate transfers to the ITIL 4 certification scheme, Axelos offers a recommended pathway for candidates in this position.


ITIL certification training:

Once you are familiar with ITIL 4 and are comfortable studying for exams, you can download course materials and exams directly from the Axelos website. Companies can also choose to hire ITIL trainers, train organizational staff, and gain certification internally.


If you are new to ITIL or want a refresher, you can find an accredited training provider on the Axelos website. Various companies come with training and courses both online and in person. Companies that offer self-paced courses, online courses, hybrid courses, and flexible learning pathways include:



       Global Knowledge


       ITSM Academy


       Pink Elephant

       Stanford University IT


ITIL Certification Salary:

The ITIL 4 certification can add several positions to your advantage. Those in their respective positions using ITIL 4 earn an average annual salary of $99,000 per year, according to PayScale.


ITIL Certification Cost:

Registration fees for the ITIL 3 and ITIL 4 exams vary by location and range from approximately $150 to $500. While you can study independently for the ITIL exam, courses are highly recommended, and tuition fees, whether online or in a classroom, vary by location and institution. Tuition fees can range from $500 for online courses to over $1,000 for intensive face-to-face training, and training fees may or may not be included.


ITIL Resources:

Together with ITIL 4, Axelos launched My ITIL, an online resource which connects with tools, publications, insights and templates from industry leaders. A one-year subscription to My ITIL is included with your ITIL-based exam and ensure the resources access and content related to ITIL training like:


       ITIL publications and templates

       White paper

       Planning tool for CPD professional development

       Digital ID for your ITIL Foundation certificate



The IT Infrastructure Library (ITIL) is the world's most widely used framework for managing IT services. ITIL provides organizations and employees with guidance on how to use IT as a tool to drive change, transformation and business development. The goal is to increase efficiency and achieve predictable service levels. The goal is to increase productivity and achieve a certain level of service. The key to ITIL's success is vendor neutrality, best practices and an easy-to-understand framework.


With best-in-class digital classrooms and online training, Vinsys is a leading institution offering ITIL Certification Training in USA.


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